Frequently asked questions
On this page, we have compiled answers to the most frequently asked questions about our products and operating practices. The FAQ helps you understand what kinds of frozen bakery and confectionery products we import, who they are intended for, and how they are suited for professional use.
We also provide information about how to order, sustainability, and how we can support you in building a well-performing and commercially successful product assortment. If you cannot find the answer you are looking for, our sales team will be happy to assist you.
What kind of products do you import?
We import high-quality frozen confectionery and bakery products, such as croissants, pastries, cakes, and other sweet and savory café items. Our selection focuses on carefully chosen European bakeries.
For who your products are aimed for?
We serve professional kitchens, cafés, restaurants, hotels, and other HoReCa operators, as well as the retail sector. We do not sell products directly to consumers.
Are the products frozen?
Yes. Most of our products are delivered frozen, ensuring consistent quality, long shelf life, and flexible use in the customer’s own production.
How the products are made?
The products are designed to be easy to use: they can be baked or finished directly from frozen. If needed, we provide clear baking and handling instructions for each product.
Do the products contain allergens?
Are the products responsibly produced?
How to can I order?
Orders are placed through the wholesale channel (e.g., Kespro and Valio Aimo). We are happy to assist in planning the right product selection and ordering schedule.
Do you deliver all over Finland?
Yes. Both Kespro and Valio Aimo have a nationwide logistics network, which is complemented by local wholesalers.
Can you help with choosing the products?
Absolutely. We help our customers build a commercially attractive and target-audience–appropriate product assortment, including pricing. We also offer consultant days and product tastings.
How do I get the price information or a quotation?
Contact our sales team by email or phone. We will prepare a quotation tailored to your company’s needs and volumes.